Welcome to SP Cars Nottingham Ltd website privacy notice.
SP Cars Nottingham Ltd respects your privacy and is committed to protecting your personal data. This privacy notice will inform you as to how we look after your personal data when you visit our website (regardless of where you visit it from) and tell you about your privacy rights and how the law protects you.
Important information and who we are
Purpose of this privacy notice
This privacy notice aims to give you information on how SP Cars Nottingham Ltd collects and processes your personal data through your use of this website, including any data you may provide through this website when you sign up to a newsletter or purchase a service.
This website is not intended for children and we do not knowingly collect data relating to children.
It is important that you read this privacy notice together with any other privacy notice or fair processing notice we may provide on specific occasions when we are collecting or processing personal data about you so that you are fully aware of how and why we are using your data. This privacy notice supplements the other notices and is not intended to override them.
SP Cars Nottingham Ltd is the controller and responsible for your personal data (collectively referred to as 'Company', 'we', 'us' or 'our' in this privacy notice).
We have appointed a data privacy manager who is responsible for overseeing questions in relation to this privacy notice. If you have any questions about this privacy notice, including any requests to exercise your legal rights, please contact the data privacy manager using the details set out below.
Our full details are:
Full name of legal entity: SP Cars Nottingham Ltd
Name of data privacy manager: Steve Pilkington
Email address: email@example.com
Postal address: Unit 16 Calverton Business Park, Hoyle Road Calverton Nottingham, Nottinghamshire, NG14 6QL
Telephone number: 07976 705338
You have the right to make a complaint at any time to the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance.
It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.
This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit.
The data we collect about you
Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).
We may collect, use, store and transfer different kinds of personal data about you which we have grouped together follows:
● Identity Data includes first name, maiden name, last name, username or similar identifier, marital status, title, date of birth and gender.
● Contact Data includes billing address, delivery address, email address and telephone numbers.
● Financial Data includes bank account and payment card details.
● Transaction Data includes details about payments to and from you and other details of products and services you have purchased from us.
● Technical Data includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access this website.
● Profile Data includes your username and password, purchases or orders made by you, your interests, preferences, feedback and survey responses.
● Usage Data includes information about how you use our website, products and services.
● Marketing and Communications Data includes your preferences in receiving marketing from us and our third parties and your communication preferences.
We also collect, use and share Aggregated Data such as statistical or demographic data for any purpose. Aggregated Data may be derived from your personal data but is not considered personal data in law as this data does not directly or indirectly reveal your identity. For example, we may aggregate your Usage Data to calculate the percentage of users accessing a specific website feature. However, if we combine or connect Aggregated Data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data which will be used in accordance with this privacy notice.
We do not collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data). Nor do we collect any information about criminal convictions and offences.
If you fail to provide personal data
Where we need to collect personal data by law, or under the terms of a contract we have with you and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you (for example, to provide you with services). In this case, we may have to cancel a service you have with us but we will notify you if this is the case at the time.
How is your personal data collected?
We use different methods to collect data from and about you including through:
● Direct interactions. You may give us your Identity, Contact and Financial Data by filling in forms or by corresponding with us by post, phone, email or otherwise. This includes personal data you provide when you:- apply for our services;
- make an enquiry;
- create an account on our website;
- subscribe to our service or publications;
- request marketing to be sent to you;
- enter a competition, promotion or survey; or
- give us some feedback.
How we use your personal data
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
● Where we need to perform the contract we are about to enter into or have entered into with you.
● Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
● Where we need to comply with a legal or regulatory obligation.
Generally we do not rely on consent as a legal basis for processing your personal data other than in relation to sending third party direct marketing communications to you via email or text message. You have the right to withdraw consent to marketing at any time by contacting us.
Purposes for which we will use your personal data
We have set out below, in a table format, a description of all the ways we plan to use your personal data, and which of the legal bases we rely on to do so. We have also identified what our legitimate interests are where appropriate.
Note that we may process your personal data for more than one lawful ground depending on the specific purpose for which we are using your data. Please contact us if you need details about the specific legal ground we are relying on to process your personal data where more than one ground has been set out in the table below.
We strive to provide you with choices regarding certain personal data uses, particularly around marketing and advertising. We have established the following personal data control mechanisms:
Promotional offers from us
We may use your Identity, Contact, Technical, Usage and Profile Data to form a view on what we think you may want or need, or what may be of interest to you. This is how we decide which products, services and offers may be relevant for you (we call this marketing).
You will receive marketing communications from us if you have requested information from us or purchased services from us and, in each case, you have not opted out of receiving that marketing.
You can ask us or third parties to stop sending you marketing messages at any time by logging into the website and checking or unchecking relevant boxes to adjust your marketing preferences or by following the opt-out links on any marketing message sent to you or by contacting us at any time.
Where you opt out of receiving these marketing messages, this will not apply to personal data provided to us as a result of a service purchase, service experience or other transactions.
Change of purpose
We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If you wish to get an explanation as to how the processing for the new purpose is compatible with the original purpose, please contact us.
If we need to use your personal data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so.
Please note that we may process your personal data without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.
Disclosures of your personal data
We may have to share your personal data with the parties set out below for the purposes set out in the table in paragraph 4 above.
● External Third Parties as set out in the Glossary.
● Third parties to whom we may choose to sell, transfer, or merge parts of our business or our assets. Alternatively, we may seek to acquire other businesses or merge with them. If a change happens to our business, then the new owners may use your personal data in the same way as set out in this privacy notice.
We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.
We do not transfer your personal data outside the European Economic Area (EEA).
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.
We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.
How long will you use my personal data for?
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.
Your legal rights
Under certain circumstances, you have rights under data protection laws in relation to your personal data. (Please see the glossary for more detail)
● Request access to your personal data.
● Request correction of your personal data.
● Request erasure of your personal data.
● Object to processing of your personal data.
● Request restriction of processing your personal data.
● Request transfer of your personal data.
● Right to withdraw consent.
If you wish to exercise any of the rights set out above, please contact us.
No fee usually required
You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances.
What we may need from you
We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.
Time limit to respond
We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.
Legitimate Interest means the interest of our business in conducting and managing our business to enable us to give you the best service and the best and most secure experience. We make sure we consider and balance any potential impact on you (both positive and negative) and your rights before we process your personal data for our legitimate interests. We do not use your personal data for activities where our interests are overridden by the impact on you (unless we have your consent or are otherwise required or permitted to by law). You can obtain further information about how we assess our legitimate interests against any potential impact on you in respect of specific activities by contacting us.
Performance of Contract means processing your data where it is necessary for the performance of a contract to which you are a party or to take steps at your request before entering into such a contract.
Comply with a legal or regulatory obligation means processing your personal data where it is necessary for compliance with a legal or regulatory obligation that we are subject to.
External Third Parties
● Service providers acting as processors or joint controllers who provide finance, website, IT and system administration services.
● Professional advisers acting as processors or joint controllers including lawyers, bankers, auditors and insurers who provide consultancy, banking, legal, insurance and accounting services.
● HM Revenue & Customs, regulators and other authorities acting as processors or joint controllers based in the United Kingdom who require reporting of processing activities in certain circumstances.
YOUR LEGAL RIGHTS
You have the right to:
Request access to your personal data (commonly known as a 'data subject access request'). This enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it.
Request correction of the personal data that we hold about you. This enables you to have any incomplete or inaccurate data we hold about you corrected, though we may need to verify the accuracy of the new data you provide to us.
Request erasure of your personal data. This enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal data where you have successfully exercised your right to object to processing (see below), where we may have processed your information unlawfully or where we are required to erase your personal data to comply with local law. Note, however, that we may not always be able to comply with your request of erasure for specific legal reasons which will be notified to you, if applicable, at the time of your request.
Object to processing of your personal data where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground as you feel it impacts on your fundamental rights and freedoms. You also have the right to object where we are processing your personal data for direct marketing purposes. In some cases, we may demonstrate that we have compelling legitimate grounds to process your information which override your rights and freedoms.
Request restriction of processing of your personal data. This enables you to ask us to suspend the processing of your personal data in the following scenarios:
(a) if you want us to establish the data's accuracy;
(b) where our use of the data is unlawful but you do not want us to erase it;
(c) where you need us to hold the data even if we no longer require it as you need it to establish, exercise or defend legal claims; or
(d) you have objected to our use of your data but we need to verify whether we have overriding legitimate grounds to use it.
Request the transfer of your personal data to you or to a third party. We will provide to you, or a third party you have chosen, your personal data in a structured, commonly used, machine-readable format. Note that this right only applies to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you.
Withdraw consent at any time where we are relying on consent to process your personal data. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain services to you. We will advise you if this is the case at the time you withdraw your consent.
● Third parties or publicly available sources. We may receive personal data about you from various third parties and public sources as set out below:
● Technical Data from the following parties:
(a) analytics providers;
(b) advertising networks; and
(c) search information providers.
● Contact, Financial and Transaction Data from providers of technical, payment and delivery services.
● Identity and Contact Data from data brokers or aggregators.
● Identity and Contact Data from publicly availably sources.
Excellent service from Steve who I met via a recommendation, & after an initial consultation he readily found me my ideal car... Read More
Sourced the car on the internet which was being sold by SP Cars Nottingham. Their website, and the car looked perfect. Spoke to Steve on the telephone... Read More
Bought a JCW mini last week Great car and an easy transaction and more importantly a very happy wife... Read More
What a breath of fresh air to deal with . I travelled down from Scotland to buy a car from Steve, only for my trade in vehicle to breakdown 20 miles a... Read More
Very pleasant and satisfying experience.Steve helped my Dad select a new car that suited his needs exactly. Pleasure to do business with.... Read More
excellent no hassle service. Steve knew his stuff about the car we purchased as if it was his own.... Read More
Bought a Volvo V60 from Steve last week. I was flying across from Ireland and Steve made the process really easy, The car was exactly as he had descri... Read More
Very smooth purchase and a lovely gentleman who owns the dealership. I have huge anxiety when it comes to purchasing cars but I was made to feel at ea... Read More
My Wife and I went to SP Cars to Look for a Newish Car for our daughter. Meeting Steve the owner of SP Cars we found him to be is a very helpful polit... Read More
Excellent service from start to finish, car is 12 yrs , looks 12 months old, so happy with it. Steve was informative and helpful. Would definitely buy... Read More
I met by appointment with Steve (propreitor) on the 30/12/22. I was looking for a Mercedes Benz E class convertible of at least 2016 vintage.He had on... Read More
Purchased a Mercedes C-Class from SP Cars and from start to finish the service was impeccable. His knowledge was second to none, and at no point was I... Read More
Unbelievable customer experience, attention to detail is fantastic, Steve went above & beyond to tick every box, not all car salesmen are the same! Wo... Read More
Communication -Excellent. Presentation - Vehicle visually as described interior/exterior. Performance - Car drove well on the near 200 mile journey ho... Read More
Everything went smoothly, car was as described. Extremely pleased with our new car. Wouldn’t hesitate to recommend.... Read More
I would recommend this dealer. He is very personable & there is no sales pressure whatsoever. Also once a deal has been negotiated, all the paperwork... Read More
Picked our audi a5 today completely Hasle free . The car looked and drove like it was new Can I say a massive thanks Steve for all the hard work you p... Read More
Just bought my 3rd car from here, Steve is always honest, straightforward and genuine. I won't buy from anywhere else.... Read More
Travelled 140 miles to buy my dream car, absolutely as described, faultless service from initial call to collecting the car. Would highly recommend SP... Read More
Great service, owner was friendly and he gets straight to the point. Service was fast. Great experience... Read More
I have used S P cars time and time again. Excellent customer service. Nothing too much trouble. Wouldn’t consider going anywhere else. I have and wi... Read More
I found Steve very obliging helpfull honest knows how to source his stock all quality i will deal with him again nice genuine guy theres not many of t... Read More
Excellent service would definitely buy another car from them only grievance was Steve wouldn't take any less but very happy with the car l brought... Read More
Excellent service and quality of cars from Steve!! Reliable and honest man!! Will buy from again for sure!! High standards !!!... Read More
Very pleased with the car I bought from Steve at SP cars, the car is in great condition and was presented very very well. I have owned the car for nin... Read More
I personally would recommend SP Cars , Steve is a lovely guy and goes the extra mile .... Read More
Steve at SP cars was very friendly and not at all pushy like most car dealerships. The cars he has in his showroom are of the highest quality, and rea... Read More
Great quality car and personal attention. There was no sales pressure and a very easy process. Highly recommended... Read More
Excellent customer service, honest and friendly. Steve looked after us throughout the whole transaction, we couldn't be happier!!... Read More
Thrilled with my new wheels. Thanks so much to Steve at SP cars. Made to feel very welcome from the start and for a change didn’t feel pressured int... Read More
High quality cars with good customer service, with a none pushy attitude towards buying. Thanks Steve... Read More
Over the moon with the quality and the services which Steve gives to the customers , Me and my wife are both over the moon with the car but in the fut... Read More
Got me exactly what I wanted and found a good price as well. Got the car serviced and MOT before I bought it so that it was all in good shape, very we... Read More
All went really well couldn’t fault SP Cars until I realised the fuel tank was practically empty. Surely when you spend £30k on a car there should... Read More
Well after a few hectic weeks of searching for a good example of a Kia Sorento we found one at SP Cars. We met Steve at his premises and were immediat... Read More
Recently bought a car, very pleased. Good customer service, very friendly & helpful. Definitely recommend SP Cars.... Read More
Emma And John
Great service from the first meeting, nice friendly welcome, no pushy sales and any questions answered.... Read More
An excellent experience and example of no pressure selling. Steve was particularly helpful throughout the purchasing process and SP Cars (Nottingham)... Read More
I gave Steve the nickname of Ronseal Steve. He sells cars, they are extremely tidy, the cars sell themselves. No fuss or pressure techniques. I found... Read More
Top class cars and service, cant fault the car was well presented and mechanically sound thanks.... Read More
Steve is friendly and has a vast knowledge and experience. Was impressed with the quality of the Kia ceed I purchased and would recommends SP motors t... Read More
I recently purchased an Infinity Q30 from SP Motors and was really pleased with the service that I received. The conditions of the vehicle was as desc... Read More
Really knowledgeable, friendly and genuine. Cars were immaculate and it was enjoyable experience to visit.... Read More
Wow, what a fantastic experience. I purchased the car online and the description of the car was spot on. Steve was very professional. The communicatio... Read More
All cars displayd are in outstanding condition great place to view ,the sale and handover went extreamley well.... Read More
Great honest guy. Not pushy in anyway. And sorted is our new car at a great price. I will be recommending to friends and family.... Read More
Steve was helpful all the way through the process of click and collect. Odd way to do business but it worked for me. The car was as described could no... Read More
Really helpful and accommodating, answered my many questions and made the sale as smoothly as possible. Thanks for your help and pleasure doing busine... Read More
Sp Cars was very easy to discuss the car with and was quite happy to answer any questions i had. I arranged to view the car and it was well prepared w... Read More
Impressive set up, Great car, great service via click and collect, love my Mercedes, thanks Steve.... Read More
I have just bought a Audi Q3 off SP Cars, and must say It was a great experience, Steve did not put me under pressure and was so helpful, the Car was... Read More
Excellent service no pushy sales people just straight talking straight forward easy going service will most definitely use again... Read More
Great service great car. Had it checked by local garage and no problems reported.... Read More
We bought a Mercedes from SP Cars during lockdown, through the click and collect service. I’m happy to say the car was just as described and expecte... Read More
The car I bought from SP Cars was a really good quality car and seems to be working really well. Had some minor issues (non-critical) but SP Cars help... Read More
I'm more than happy seller was great transaction smooth and easy, car was clean and look's awesome. Grate car thanks... Read More
Following a national search for a Z4 with a particular spec, I found it at SP Cars! The quality of both the vehicle and its preparation was outstandin... Read More
Experience was great from start to finish. Steve is very trustworthy, and all of his cars are in fantastic condition, inside and out. Would happily re... Read More
From start to finish SP cars was amazing to deal with. Very genuine and honest. The S90 I purchased is absolutely amazing. Will definitely recommend S... Read More
Brilliant, Great service. He talked me through everything, so helpful. The description of the car was spot on, I’m so happy with it. I would definit... Read More
Great service, the sale was so smooth from start to me driving out in my new Mercedes. Genuine guy and very helpful, I will definitely be doing busine... Read More
Purchased my Jaguar from SP Cars.. was looked after very well with a good deal on trade in and the whole process was easy and straightforward. Steve d... Read More
Normally hate buying Cars from secondhand car Salesmen who prove to be unscrupulous ,cocky & arrogant, What a breath of fresh air Steve was from S P C... Read More
A genuine guy with genuine cars. First class service from initial viewing to driving away. I have just had my first car from SP Cars and will definite... Read More
Absolutely fantastic service from first phone call to driving away, SP was friendly, thorough and easily approachable. Premises all COVID secure and s... Read More
SP CARS have been fantastic from start to finish, Steve was very helpful and I'm over the moon with my new car it's been a excellent experience and I'... Read More
Excellent motors and excellent professional service could not wish for better service... Read More
Steve was brilliant. Firstly, all Covid precautions were in place, masks, hand sanitiser, social distancing, the works so it is a very safe environmen... Read More
Chose the vehicle at the beginning of Covid19 lockdown and put a deposit down to reserve it, then we had to wait until the restrictions were lifted to... Read More
Have used Steve a number of times, his knowledge and experience with cars and second hand cars is second to none with an extremely keen eye on detail.... Read More
Having had company vehicles all my driving life (30 years) this was going to be only the 3rd car I had owned myself and it was to be my pride and joy.... Read More
Great communication from first phone call to collecting my new car. The car was as described (if not better) have already recommended Sp cars to frien... Read More
Great experience at sp cars Steve was so helpful nothing was a problem car was in top condition would definitely recommend thanks.... Read More
The staff were excellent and friendly. The car was exactly as advertised with no issues. No hidden costs. Recommended!... Read More
Nice and helpful.good clean cars.very friendly.helped with an advice and took me though the car how things worked... Read More
FRIENDLY SALESMAN, SEEMED VERY KNOWLEDGEABLE AND NO PRESSURE, THE CAR WE PURCHASED WAS EXACTLY AS IT WAS DESCRIBED IN THE ADVERT WE SAW, WOULD LOOK TO... Read More
Very helpful and informing especially for someone who has never driven an automatic and a first time buyer for one.... Read More
Really good experience - Steve from SP Motors (Nottingham) is a genuine honest guy and I found him fully trustworthy! I bought this car remotely from... Read More
This is my second car I have bought in 2 months from sp cars one for me and one for my wife . A great service nothing a problem will help you where ev... Read More
Steve was extremely helpful and knowledgeable, definitely knows his trade. The car was better than i expected after seeing so many other cars that are... Read More
Steve was very helpful with the whole experience of buying this car and the px of mine... Read More
Had a great experience buying a car from SP cars, great bloke to deal with. Presented the car great and ready to pick up as arranged. Everything went... Read More
Contact DetailsUnit 16 Calverton Business Park,
NG14 6QL 07976 705338 0115 9386235 firstname.lastname@example.org